Contact
We are a small team. We read every message.
Questions about which plan suits your firm, how supplier onboarding works, or anything else about Prolo. Reach us by form, email, or phone. We reply within one working day.
Contact form and details
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Address
53 King StreetManchester
M1 2WD
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Start free trialAre you a supplier?
If you are a building materials merchant or trade supplier interested in being included in the Prolo verified network, email us at [email protected] with "Supplier enquiry" in the subject line.
Answers before you contact us
We aim to reply within one working day for all enquiries. During busy periods (usually Monday mornings and Friday afternoons), responses occasionally take until the following morning. If you need an urgent answer, calling +44 (0)161 850 1120 is the fastest route.
Yes. Use the contact form above and select "Request a demonstration" as the subject. We will arrange a short call or screen share walkthrough that shows the platform in the context of your own supplier list and a typical materials request. Most demonstrations take around 20 minutes.
Yes. If your firm has an existing supplier list in a spreadsheet or another system, we can help you import it into Prolo. For Business plan customers, your dedicated account manager handles onboarding including supplier list setup and a first-run test. For Contractor plan customers, our support team can guide you through the setup via email or phone.